Managing Wires with the Treatment Timeline

Once a wire has been ordered, you can use the treatment timeline to assign each wire an estimated, scheduled or inserted date, or indicate that the wire was not used or to indicate if no wire was ordered (for instances where a wire was ordered for only one arch). Assigning dates and statuses to your wires this way triggers reminders in the Task tab and helps you keep each patient’s treatment on track.

Note: When you mark a wire as Not Used, SureSmile removes it from the timeline.

To assign an estimated, scheduled or inserted date to a wire using the treatment timeline:

  1. From the patient overview, select the clock to expand the timeline.
  2. From the status column, assign a status to the wire from the drop-down list as shown.

Tip: Use the following shipping arrival date guides when scheduling a date for wire insertion:

If your practice is located in... Allow this number of working days for your wires to arrive after placing your wire order
United States or Canada 10
Europe 15
Australia, Japan, New Zealand, or the United Arab Emirates 20