FAQs - Order Staged Models
It looks like attachments are not contoured to fit the tooth surface—won’t
they break off of printed models?
No, when preparing to print, SureSmile fills in any gaps between the
attachment and tooth.
Can I print other models such as a setup?
Yes. Use the Order Prints button
on the patient overview page to order 3D models directly from SureSmile.
See Order Prints for more information.
Use the Exports>Export 3D button
on the patient overview page to export the 3D files in STL format locally
for printing in house or at a 3rd party lab. See Exporting
3D Models for Lab Use for more information.
Can I continue to export models for my lab?
Yes, but there are several advantages to ordering your printed models
from SureSmile:
- Convenience/Efficiency
– eliminate steps of exporting models from SureSmile, then importing
them into your lab's software
- Reduced cost – less labor
to order, includes service to prepare file for printing (model objects
are merged and “print ready”)
- Easily identifiable -
All printed models have the patient ID and a serial number printed
on the model, so they are easier to identify and store.
Can I use the 3D Export feature on the Patient Overview page?
Yes. However the Export feature on the Staged Models page is specifically
intended for exporting models for aligners and is easier to work with.
Note: Exported
models do not include attachments.
Do you have instructions for
making trays/aligners?
The steps vary depending on the
materials, equipment and process you plan to use. Please refer to the
material and equipment manufacturers for instructions. Here are some common
mistakes to avoid:
- It is especially important
to avoid dropping or chipping SureSmile printed models. In addition
to the added expense, it is inconvenient to re-order and wait for
replacement models to be shipped.
- Remember to spray the model with a non-stick spray before forming
the tray. Both the model and the tray material are made of plastic
and will stick to each other, especially when warm. If you try to
pry off the tray to try again, most likely you will damage the model
around cusps and incisal edges.
I have an in-house 3D printer. Has the Export Staged Model feature
been enhanced to merge objects?
No, but talk to your Account Manager about your export options.
Can I use the Export Visible Shells button on the Order tab?
Yes you can, but this button is primarily intended for doctors who are
creating lingual IDB trays from a diagnostic bracket placement simulation.
We would like to offer mixed treatment and deliver a wire for the lower
and an aligner for upper. What is the workflow?
- Select the Standard case type for the patient.
- Take therapeutic scan with gingiva – patient is NOT bonded on upper
- Order setup
- Review and approve setup. Create staged models.
- Order aligners or printed models - select upper only
- Order lower wire using New menu, proceed as usual