Software Release Notes

Here is a comprehensive list of enhancements associated with SureSmile Advanced. In addition to the primary features listed, each release includes numerous refinements and fixes to existing features. Click the links for a PDF of the associated release notes for detailed information.

Is there a feature you would like to suggest? We welcome your input: customercare@suresmile.com

Primary Features by Release

Recent Releases (click link for PDF of release notes)
Enhancements

November 1, 2024 - Release Notes 7.6 Commercial Update 24

Software Enhancements

  • Single Sign-On to SureSmileU (All platforms)

  • Access Your DS Core Intraoral Scans for SureSmile (All platforms)

  • Complete Prescribing Doctor Information (All platforms)

  • C-Chain & Power C-Chain (All platforms)

  • User Experience Enhancements (All platforms)

  • General maintenance, bug fixes & Cybersecurity updates (All platforms)

June 1, 2024 - Release Notes 7.6 Commercial Update 23

Software Enhancements

  • Adaptive trimline (Ortho only)

  • Improved user Experience

    • Directly Review your Staged models, only move to the plan for modifications (Ortho only)

    • Improved Checklist (Ortho only)

    • R eview "Elastic" (Ortho only)

    • Improved user experience: Addition of ‘4-4’ to “Premolar-Premolar” (Aligner Only)

  • DS Core integration - Rejected scan from DS Core can now be resolved

October 25, 2023 - Release Notes 7.6 Commercial Update 21

Software Enhancements

  • Retainer workflow enhancements
    • Improved user experience to order a retainer from a new scan in FSA cases (Aligner platform)
    • Waiving of Diagnostic model fee for FSA complete cases (Aligner & Ortho platform)
    • Reducing rejections on single arch retainer orders (Aligner & Ortho platform)
  1. Enhanced staged timeline player(All platforms)
    1. Improved performance of the treatment plan animation
    2. More realistic 3D model
  • Reason for new scan submission (All platforms)
  • Updated IPR tracking visualization(All platforms)

June 25, 2023 - Release Notes 7.6 Commercial Update 20

Software Enhancements

  • Improve Voucher Experience (all platforms)
  • Change Treatment Completion Date Display (all platforms)
  • Refinement IPR History Communication (all platforms)
  • Replace “DS CEREC” with “DS Digital Impressions” (all platforms)
  • Replace “Jobs” with “Downloads” (all platforms)
  • Replace “Select Package Type” with “Choose Package Type” (Aligner & Ortho)
  • Update IDB Sign-Up Email (Ortho)
  • Improve Visibility Of Notes For The Digital Lab (all platforms)
  • Automated Don’t Allow Attachments Prescription (all platforms)
  • New Don’t Allow Attachment Prescription Option (Ortho)
  • T&Cs: Poland, Netherlands (all platforms)
  • New Languages: Netherlands (all platforms)

March 25, 2023 - Release Notes 7.6 Commercial Update 19

User Enhancements

  • Preferences: Order Retainers task added to Task Owner preferences (all platforms)
  • Passive Aligners: Deselected by default in Select cases(all platforms)
  • Cancellations: “Accidental” reason added to cancellation reasons (all platforms)
  • Trimline: Insert straight trimline segment to bridge gaps (all platforms)
  • General Updates: About Page & Privacy Policy (all platforms)
  • New Language: Polish (all platforms)
  • New T&Cs: Thailand (all platforms)

January 25, 2023 - Release Notes Retainer Case Package

SureSmile® Retainers Case Package

  • The SureSmile Retainers case package is now available on the new Select Package Type screen
  • SureSmile Retainers can be ordered in quantities of 1-5 for each arch
  • SureSmile Retainers have a straight 0 mm trimline

December 25, 2022 - Release Notes 7.6 Commercial Update 18

User Enhancements

  • Cookie Management: Cookie banners now displayed in SureSmile (all platforms)
  • System & Account Cleanup: Manually cancel integration cases (all platforms)
  • SureSmile VPro Orders: Prop 65 disclaimer added for US California residents (all platforms)
  • SureSmile Aligner Report: Removed from Retainer orders (SureSmileAligner & SureSmileOrtho)

October 29, 2022 - Release Notes 7.6 Commercial Update 17

User Enhancements

  • SureSmile® Terminology: Updates to various SureSmile® terms
  • Tasks Tab: Improvements to clickable links
  • Customer Holds: Process to release customer holds streamlined
  • Aligner Staging: Improvements to scanned attachments
  • Aligner Staging: Automatic application of slits & buttons
  • Shipments Tab: Sort by Order Date by default

June 30, 2022 - Release Notes 7.6 Commercial Update 15

User Enhancements

  • Attachments: Enable removal of scanned attachments in staging (all platforms)
  • System & Account Cleanup: Cancel older open Full-Service Aligner Cases (all platforms)
  • Staging Improvements: Reduced root movement (all platforms)
  • Pontic Enhancements: Improvements to appearance and size (all platforms)
  • Aligner & Retainer Ordering: Text added to order dialog box (all platforms)
  • SureSmile VPro: Now available for purchase through DIY cases (Ortho/Advanced)

April 29, 2022 - Release Notes 7.6 Commercial Update 14

User Enhancements

  • 3D Tooth Modification: Ability to move teeth in Setup & Staging (Aligner)
  • CBCT: Premium Models (Aligner / Ortho)
  •  STL: Changes to Staged Models Exports (Ortho / Advanced)
  • System & Account Cleanup: Cancel older open Full-service Aligner Cases (all platforms)
  •  Trimline Changes:Straight to Scalloped no longer allowed at aligne order (all platforms)
  • Pontic Enhancements: Improvements to appearance and size (all platforms)
  •  Privacy Policy (all platforms)

February 25, 2022 - Release Notes 7.6 Commercial Update 13

Interface Improvements

  • Cancel Older Full-Service Aligner Cases (all platforms)
  • Alerts for Duplicate Orders (all platforms)
  • Laser Marking Enhancements (all platforms)
  • Pontic Improvements (all platforms)
  • Shipment Email Notifications Default Changed (Aligner/Ortho)
  • Updates to Terms & Conditions(Aligner/Ortho)
  • Invitation-based Registration Improvements (Aligner/Ortho)
  • Aligner Plan Approval Streamlined (Ortho/Advanced)
  • Sequential Distalization Updates (Advanced)

January 7, 2022 - Release Notes 7.6 Commercial Update 12

January 7, 2022 - Release Notes 7.6 Commercial Update 12 Retainers

January 7, 2022 - Release Notes 7.6 Commercial Update 12 Whitening Kits

January 7, 2022 - Release Notes 7.6 Commercial Update 12 VPro

January 7, 2022 - Release Notes 7.6 Commercial Update 12 Retainers (Aspen)

  • Interface Improvements (all platforms)

-  Sequential Distalization

-  Enhance the maximum number of stages from 50 to 70

-  Change default trim height for aligners to 0 mm

-  Aligner Templates should not have slits

-  Shipment Email Notification Preference for new registrants

  • Russia (Aligner & Ortho)

-  Country Support & Languages

October 29, 2021- Release Notes 7.6 Commercial Update 11

  • Improved UI/UX (SureSmile Aligner only unless specified)
    • Simplified ordering a Full-service Aligner case
      • Dental Examination redesign
      • Prescription form redesign
    • Patient Overview Page updates (all platforms)
      • Dental Exam, Prescription and Timeline simplified
      • Complete Case expiration added
    • Simplify the review of a case
      • More space and focus on the 3D model
      • Checklist, Dental Exam and Prescription form updates
      • New Tooth Movement button to show Displacements, Elastics and Measurements
      • IPR display updates (all platforms)
    • Simplify resolving a customer hold (all platforms)
    • New ‘Keep Attachments’ checkbox in Prescription (all platforms)
    • Updates to Preferences (all platforms)

August 27, 2021- Release Notes 7.6 Commercial Update 10

  • Digital Lab protocol improvement for scans with existing attachments

  • Expired vouchers now automatically removed

  • New: Korean language user interface

  • Missing Records option removed from Patient Notes

  • Full-service Aligner Refinement orders simplified for SureSmile Advanced users

  • Search improved for DS CEREC Orders tab

July 9, 2021 - Release Notes 7.6 Commercial Update 9

  • Terms & Conditions now supported globally

  • SureSmile registration for new users more efficient

  • Positioning of slit cut-outs improved

  • Attachment, slit and button placement guidance added

  • Price disclaimers added for post-pay customers

May 28, 2021 - Release Notes 7.6 Commercial Update 8

  • Product page now shows after clicking task alert email link even when “Review setup & staged models” task already completed

  • New preference settings to set default stages for:

-  Automatic attachment placement

1st IPR appointment

  • New edit button allows you to edit constraints from MACROS

  • New toggle hides global movements in 3D view

  • Multi-site practices can now move patients between sites without notifying SureSmile customer service

  • New firewall settings for CBCT users

  • CuNiTi archwire material and AzurloyTM archwire brand no longer supported

April 19, 2021 - Release Notes 7.6 Commercial Update 7

  • Improved Patient Information dialog

  • New ability to set start points for IPR in aligner constraints

  • Order button renamed when reordering aligners

  • SureSmile interface now available in 7 languages

  • Overcompensation stages now shown by default

  • Improved tools for slit and button aligner tray cutouts

  • Removed task reminder and upload button for treatment cards

March 15, 2021 - Release Notes 7.6 Commercial Update 6

  • Pontic processing time reduced
  • Pontics now moveable in stage 0
  • Add Stage and Copy Stage buttons now handle attachments identically
  • Credit card user interface improved

February 10, 2021 - Release Notes 7.6 Commercial Update 5.2

  • Unable to export staged models from Order tab
  • Incorrect case fee message shown when exporting staged models

January 28, 2021 - Release Notes 7.6 Commercial Update 5

  • Pricing visible for pre- and post-pay customers
  • Aligner tray cut-out placement improved
  • Attachment templates standardized
  • Task owner defaults for Ortho & Aligner practices updated
  • Practice notes more visible
  • X-rays optional for Ortho & Advanced full-service aligner cases

November 27, 2020 - Release Notes 7.6 Commercial Update 4

  • Open Staged Model Sequence Next Check Box now unchecked by default
  • Newest images are used to fill image slots
  • Add past receipts back to Practice Settings/Receipts
  • Wording Changed in Approve Plan Dialog for Aligner Cases
  • Users can now upload phantom validation scans directly into Suresmile
  • Setup tools: Upper vertical alignment no longer produces reverse CoS.
  • Build ups in a simulation are not considered in the staged models
  • Missing image set message updated
  • Passive stages cause by IPR intervals now removed
  • Display of Anterior Pontics improved
  • Pontics now have a special color to distinguish them from teeth
  • Scan data instructions improved for CEREC users
  • Wording clarified for Misaligned or Missing Data rejection notice
  • Trim height only shown in Product Notes if trim type is straight.
  • Edit Target modifications now tracked in Product notes
  • Message updated for products and setup cancellations
  • New vertical Favorites toolbar added

October 1, 2020 - Release Notes 7.6 Commercial Update 3

  • Aligner and Wire case vouchers now available for all SureSmile practice types
  • Combined Case Fee Charges for Full Service Aligners
  • Vertical position of buccal pontics now references marginal ridges of neighboring teeth
  • Movements during staging now optimized to reduce number of stages
  • User preference added Gingiva base height for 3D printing
  • Free navigation mode for buttons (cut-outs on Aligners)
  • Now you can edit all aligner stages, including:
    • target
    • overcorrection
    • passive
    • retainer

August 11, 2020 - Release Notes 7.6 Commercial Update 2.1

  • Patient MACROS incorrectly replaced by Preferences settings

August 5, 2020 - Release Notes 7.6 Commercial Update 2

  • Printing Optimization setting for 3D models now available

  • Image Sets older than 42 days are no longer displayed in Refinement order workflow

  • Moving FA point now also moves corresponding bracket

  • Fullscreen toggle button returned

  • About Page for Japan Updated

  • Blue 3D View background color once again available

  • Models now displayed below the 3D toolbars

June 18, 2020 - Release Notes 7.6 Commercial Update 1

  • Skip Automatic Blockouts for 3D Prints and Exports

April 2020 - Customer Upgrade Guide - SureSmile Aligner 7.6

  • Adjust aligner tray cut-outs to accommodate elastics Scalloped or Straight Trim Lines

  • Set preferences for each arch

  • Timeline with player shows both arches IPR

  • IPR labels in 3D window

  • IPR indicated in Aligner Report

  • One-click IPR pop-up

  • Pontics automatically placed and resized for space closure or space opening

  • SureSmile now uses AI to automatically trace the smile line

  • New tool on Display menu to hide spine

April 10, 2020 - Release Notes 7.6 Commercial

  • Undo / Redo buttons now indicated with arrows

  • Movement of slits now restricted to 180 degrees

  • New Password label added

  • Display Trim Type and Height dialog box now appears when ordering a Aligner Refinement

  • Passive stages no longer inserted in opposing arches when adding or copying stages

  • Amount of tipping applied by conflict-solver adjusted

  • Tooth roots no longer protrude through morphed gingiva